> For the complete documentation index, see [llms.txt](https://key.hideez.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://key.hideez.com/faq.md).

# FAQ

- [What is Hideez Key's manufacturer warranty?](https://key.hideez.com/faq/what-is-hideez-keys-manufacturer-warranty.md): FAQ — Question 1
- [Supported browsers and applications](https://key.hideez.com/faq/supported-browsers-and-applications.md): FAQ — Question 2
- [How to use Hideez Key for two-factor authentication](https://key.hideez.com/faq/how-to-use-hideez-key-for-two-factor-authentication.md): FAQ — Question 3
- [How long does the Hideez Key work before the battery needs to be changed?](https://key.hideez.com/faq/how-long-does-the-hideez-key-work-before-the-battery-needs-to-be-changed.md): FAQ — Question 4
- [Can I use the Hideez Key if my PC does not have Bluetooth 4.0 adapter?](https://key.hideez.com/faq/can-i-use-the-hideez-key-if-my-pc-does-not-have-bluetooth-4.0-adapter.md): FAQ — Question 5
- [What should I do if my Hideez Key was stolen/lost?](https://key.hideez.com/faq/what-should-i-do-if-my-hideez-key-was-stolen-lost.md): FAQ — Question 6
- [How many RFID keys can be written to one Hideez Key device?](https://key.hideez.com/faq/how-many-rfid-keys-can-be-written-to-one-hideez-key-device.md): FAQ — Question 7
- [Where are my passwords physically stored?](https://key.hideez.com/faq/where-are-my-passwords-physically-stored.md): FAQ — Question 8
- [How can I clean my Hideez Key if I want to give it to someone else?](https://key.hideez.com/faq/how-can-i-clean-my-hideez-key-if-i-want-to-give-it-to-someone-else.md): FAQ — Question 9
- [Can I make a backup copy of the data from the Hideez Key?](https://key.hideez.com/faq/can-i-make-a-backup-copy-of-the-data-from-the-hideez-key.md): Hideez FAQ — Question 10
- [How to import passwords from a CSV file?](https://key.hideez.com/faq/how-to-import-passwords-from-a-csv-file.md): FAQ — Question 11
- [What physical conditions are dangerous for the Hideez Key?](https://key.hideez.com/faq/what-physical-conditions-are-dangerous-for-the-hideez-key.md): FAQ — Question 12
- [Setting hotkeys](https://key.hideez.com/faq/setting-hotkeys.md): FAQ — Question 13
- [Is the Hideez Key allowed on planes?](https://key.hideez.com/faq/is-the-hideez-key-allowed-on-planes.md): FAQ — Question 14


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://key.hideez.com/faq.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
